News

Yearbook Exchange Voucher: Extension of Exchange Period/Shipping Option

Due to the indefinite postponement of official matches because of the novel coronavirus, we are extending the period for exchanging "Yearbook Exchange Vouchers" purchased through Kashima Tickets, etc., via mail delivery until Sunday, May 31st.

If you wish to do so, please apply using the form below.

[Eligible Parties]
Customers who purchased a "Yearbook Exchange Voucher" at J.League Tickets (Kashima Tickets), Ticket Pia, Kashima Antlers Official Shop/Clubhouse Store, or Seven-Eleven.

[Application]

Click here for the application form



[Required Information]
・"Issuance Number" (16-digit number starting with 15 or 16) printed on the exchange voucher (paper ticket)
・Name
・Postal code, Address
・Phone number
・Membership number (for fan club members only)
・Email address

Exchange voucher image
photo

[Application Period]
From Tuesday, April 7th to Sunday, May 31st

[Delivery Schedule]
Sagawa Express Mail Service
Delivery will take approximately 1 to 2 weeks from the application date.

[Notes]
※Shipping is free.
※Please register once for each exchange voucher.
※Please check the exchange voucher carefully before entering your information.
※If there are errors in your registered information, yearbook delivery may not be possible.
※In cases where the yearbook cannot be delivered due to an unknown new address or long-term absence, we may contact you by phone from the call center to confirm your details.
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