News

Thank you for always using Kashima Antlers' various services. We would like to inform you about the club's response to the revision of the consumption tax rate from 8% to 10% starting on Tuesday, October 1, 2019, as follows. We appreciate your understanding. *All prices include tax. ■Tickets 1. Regarding Fees Various fees will be changed after October 1, 2019. 2. Regarding Ticket Prices After the application of the new consumption tax rate, ticket prices and various fees will continue to be displayed including tax. 3. Revised Fees

Payment Method	Reception Method	Usage Fee
		Fan Club Members	General
Various Credit Cards	Seven-Eleven	Free	System usage fee 0 yen/ticket
			Issuance fee 110 yen/ticket
	Delivery	Delivery fee 770 yen/order	System usage fee 0 yen/ticket
			Delivery fee 770 yen/order
	QR	Free	System usage fee 0 yen/ticket
			Delivery fee 0 yen/order
Cash	Seven-Eleven	Free	Settlement fee 220 yen/order
			System usage fee 0 yen/ticket
			Delivery fee 110 yen/order

4. System Maintenance Due to Consumption Tax Rate Change Due to system maintenance related to the tax rate change, all internet reception services at Kashima Tickets will be temporarily suspended during the following period. From 10:00 PM on September 30, 2019, to 9:00 AM on October 1st For details on the price revision (after 10/1), click here. ■Goods 1. Regarding Product Prices at Official Shops After October 1, 2019, the revised consumption tax of 10% will be applied. Food products, however, are subject to the reduced tax rate, and the consumption tax rate will remain at 8%. 2. Regarding Mail Order Sales Please check the following online store page for changes in consumption tax rates for mail order sales. https://store.jleague.jp/info/notice/#20191001_tax_orderitem 3. Regarding Price Tags Product prices after October 1, 2019, will be the base price plus 10% consumption tax. However, price tags for in-store products may have a mix of total prices including the old 8% consumption tax, base prices (excluding tax) + tax, etc. When making a purchase, please check the product price tag. 4. Regarding Returns and Exchanges If you purchased a product by September 30, 2019, and return or exchange it after October 1, the following will apply: ・For returns: We will refund the purchase price at the time of purchase. ・For exchanges: If the exchange is due to customer convenience, 10% consumption tax will be applied to the exchanged product. *Returns and exchanges will be handled within one week of purchase. ■Stadium Regarding various service fees due to the consumption tax rate revision, changes will be made as follows after Friday, November 1, 2019. 1. Kashima Wellness Plaza 【Usage Fees】 Monthly fee: 5,100 yen Initial registration fee: 3,060 yen 1-day pass: 1,550 yen 【Bouldering】 Initial registration fee: 510 yen Usage fee: Wellness members: Adults 770 yen / Elementary & Junior High 510 yen Non-members: Adults 1,350 yen / Elementary & Junior High 670 yen Various rental fees: Shoes: 310 yen/pair, Chalk bag: 310 yen/bag 【Optional Services】 Oxygen capsule: 1,550 yen/30 minutes, 2,050 yen/50 minutes Power Plate: 310 yen/15 minutes Personal training: 1,550 yen/30 minutes *Book of tickets: 7,650 yen/6 sessions *An additional facility usage fee of 1,550 yen applies for non-wellness members. Small group training: 1,550 yen/person/45 minutes 【Health Program】 Regular member: 30,600 yen Paid member 1 session: 3,600 yen, 12 sessions: 39,000 yen, 50 sessions: 137,500 yen Free member 1 session: 4,100 yen, 12 sessions: 45,000 yen, 50 sessions: 153,000 yen 2. Antlers TOJI 【Monthly Fee】 Wellness members: 22,410 yen Free members: 20,400 yen 【Single Use】 Wellness members: 2,050 yen Free members: 2,550 yen 【Book of Tickets (10 sessions)】 Wellness members: 17,500 yen Free members: 22,000 yen 3. Kashima Soccer Museum Adults 310 yen / Elementary & Junior High 100 yen Backstage tour: Adults 1,050 yen / Elementary & Junior High 510 yen 4. Stadium Facility Fees Large conference room: 9:00 AM - 12:00 PM 4,450 yen, 12:00 PM - 5:00 PM 5,490 yen Medium conference room: 9:00 AM - 12:00 PM 3,710 yen, 12:00 PM - 5:00 PM 4,570 yen ■Official Website After October 1, 2019, the fees for paid content services will be changed as follows. 1. Antlers Mobile 【Smartphone Monthly Plan】 ・NTT Docomo (sp-mode payment) ・au (au Easy Payment) ・SoftBank (SoftBank Mass Payment) Monthly fee: 330 yen 【Feature Phone Monthly Plan】 ・NTT Docomo (i-mode) ・au (Ezweb) ・SoftBank (Yahoo! Keitai) Monthly fee: 220 yen 【Feature Phone AntLand】 ・NTT Docomo (i-mode) ・au (Ezweb) ・SoftBank (Yahoo! Keitai) Monthly fee: 110 yen 2. Members' Room 【Content Viewing Service】 ・General fee Monthly fee: 440 yen ・So-net connection member fee Monthly fee: 330 yen ・Former fan club member and So-net connection member fee Monthly fee: 210 yen *New registrations have ended. ＜Email forwarding service＞ Monthly fee: 210 yen *New registrations have ended.