Currently, when purchasing products on the KASHIMA ANTLERS ONLINE STORE, you can log in as an "online store member" or make a "guest purchase" without registering as a member. However, after the change, logging in with a "J.League ID" will be mandatory.
The J.League ID is a common member ID service that can be used for purchasing tickets with Kashima Tickets (J.League Tickets), check-in campaigns at stadiums, and various other J.League services. If you have not yet registered, please take this opportunity to do so.
Click here for J.League ID Usage Guide and Registration Method
Schedule for Changes in Usage Method
■Until 12:59 PM on Wednesday, September 21st
"Login as an online store member" and "Guest purchase" are available.
■From 1:00 PM on Wednesday, September 21st to 12:59 PM on Wednesday, September 28th
"Login as an online store member" and "Login with J.League ID" are available.
*The "Guest purchase" function will be abolished.
■From 1:00 PM on Wednesday, September 28th onwards
Only "Login with J.League ID" will be available.
*The "Login as an online store member" function will be abolished.
Notes on Logging in with J.League ID
■About J.League ID Registration Information
【Information linkage upon first login】
Your J.League ID registration information (name, email address, address, phone number) will be automatically linked and registered to the KASHIMA ANTLERS ONLINE STORE. When using the service, please update your J.League ID registration information to the latest content before performing the first login.
Click here to check J.League ID registration information
【Changes to registration information after the first login】
・The linking of J.League ID registration information to the KASHIMA ANTLERS ONLINE STORE only occurs during the first login. Even if you change your J.League ID registration information after the first login, the KASHIMA ANTLERS ONLINE STORE registration information will not be automatically updated. If there are changes to the shipping address or phone number, please update the information on your KASHIMA ANTLERS ONLINE STORE My Page.
・You cannot change the email address registered with the KASHIMA ANTLERS ONLINE STORE yourself. Please note that even if you change your J.League ID registration information, it will not be linked, and you cannot update it on your KASHIMA ANTLERS ONLINE STORE My Page.
*If you wish to change the email address registered with the KASHIMA ANTLERS ONLINE STORE, please contact the inquiry desk.
■Order History Transfer
・If the email address you used on the KASHIMA ANTLERS ONLINE STORE by 12:59 PM on Wednesday, September 28th, is the same as the email address registered with your J.League ID, you can view your past order history on My Page.
Frequently Asked Questions
Please refer to the FAQ within the KASHIMA ANTLERS ONLINE STORE. If you cannot find a solution, please contact the inquiry desk.
【Notes on KASHIMA ANTLERS ONLINE STORE】
・Payments can be made via credit card, Merpay, or convenience store payment.
・Shipping fees are as follows:
Orders of 3,980 yen (tax included) or more: Free shipping nationwide
Orders under 3,980 yen (tax included): 500 yen (tax included) nationwide
・Prices displayed include tax.
・International shipping is not available.
【Inquiries】
KASHIMA ANTLERS ONLINE STORE
https://support.antlers.co.jp/hc/ja/requests/new