News

Regarding the "J.League Official Name & Number" sheets introduced in the 2021 season, there has been a delay in delivery from the J.League to each club(*). This may affect the delivery time for customers who fall under the following categories.

We sincerely apologize for the delay in delivery, especially as you are eagerly awaiting the arrival of your uniforms. We are currently working with the J.League and uniform manufacturers to deliver the uniforms as soon as possible. We will contact affected customers again as soon as we have an update on the situation.

Thank you for your understanding.

*"Apology and Report to All Who Purchased a 2021 J.League Official Name & Number Uniform" (J.League Official Website)

■Affected scope
・All SÓCIO members
・Those who purchased season tickets with a replica uniform
・Those who purchased during the advance reservation period of the official online store
　Applicable period: January 16 (Sat) 10:00 AM - January 24 (Sun) 11:59 PM

*Delivery dates may differ even for orders placed on the same day.

■Contact Information
[For SÓCIO members and those who purchased season tickets with a replica uniform]
Kashima Antlers Call Center
Mail：

support@antlers.co.jp

[J.League Official Website]
Inquiry Form：
https://www.jleague.jp/form/support/

Inquiries by phone：
0120-20-2344

Hours (weekdays)：
10:00 AM - 5:00 PM (Business will resume from Monday, February 15)

[Official Online Store / Uniform Inquiry Desk]
Inquiries by phone: 050-5577-5063

Email：

store-jleague@faq.rakuten.co.jp

Hours (weekdays, weekends, and holidays)：
10:00 AM - 5:00 PM