We would like to inform all those who purchased tickets for the following matches and events via Kashima Tickets (J.League Tickets) QR Tickets that the "Postal Transfer Payment Certificate" which will be mailed for ticket refunds will be prepared after the refund acceptance period ends, and will be processed sequentially from early June.
We apologize for the inconvenience caused by the time required to issue the certificate, and we appreciate your understanding.
■Applicable matches:
February 28 (Fri) Meiji Yasuda J1 League Matchday 2 vs. Vissel Kobe
February 28 (Fri) Vissel Kobe match public viewing
March 8 (Sun) Meiji Yasuda J1 League Matchday 3 vs. Shimizu S-Pulse
March 11 (Wed) J.League YBC Levain Cup Group Stage Matchday 2 vs. Kawasaki Frontale
*The Postal Transfer Payment Certificate is valid for 6 months. Please ensure you receive it within the payment deadline.
*If you have already submitted a change of address notification to the post office, your mail will be forwarded to your new address for one year from the date of submission.
*For the matches against Tosu on March 18 and Shonan on March 22, the refund period has been extended, so we will inform you of the mailing schedule for the Postal Transfer Payment Certificate as soon as it is determined.