An error occurred in the timing of awarding "Spirit" original points for Antlers Membership Program, as well as their display on My Page, when joining or renewing SÓCIO and Fan Club memberships for the 2026/27 season. This issue was resolved as of 1:20 PM on Saturday, May 9th. We apologize for any inconvenience this may have caused to affected members.
Affected Individuals
Those who joined the 2026/27 season SÓCIO or Fan Club before 1:20 PM on Saturday, May 9th.
Issue
The Spirit points awarded upon joining or renewing a 2026/27 season SÓCIO or Fan Club membership were mistakenly counted and added as points acquired for the Meiji Yasuda J1 Centennial League. As a result, the total number of Spirit points displayed on My Page was higher than the actual value.
Resolution
System modifications were completed today, Saturday, May 9th, around 1:20 PM. Currently, the number of Spirit points acquired in the Meiji Yasuda J1 Centennial League is displayed correctly on My Page.
Future Spirit Point Award Schedule
Spirit points awarded upon joining the 2026/27 season SÓCIO or Fan Club: Scheduled to be reflected sequentially from early July 2026.
We sincerely apologize again for the significant inconvenience and concern caused to our fans and supporters.
Contact Us
Kashima Antlers Call Center
Inquiry Form
support@antlers.co.jp
*We are replying to inquiries in order, but it may take some time.