News

It has come to our attention that there was an error in the material description of the "Tabekko Doubutsu THE MOVIE x Kashima Antlers Muffler Towel," an official J.LEAGUE licensed product released on Friday, November 7. Therefore, we would like to inform customers who purchased the product that we will offer refunds upon request.

We sincerely apologize for any inconvenience this may have caused our customers and will strive to prevent similar incidents from happening again.

Affected Product

Tabekko Doubutsu THE MOVIE x Kashima Antlers Muffler Towel

Regarding Refunds

We will offer refunds to customers who purchased the affected product, upon request.

■Eligible for Refund
Customers who purchased the affected product between Friday, November 7 and Wednesday, November 19.

■Refund Method
Upon return of the affected product, we will refund the purchase price.

【Collection and Refund Period】
December 1, 2025 (Mon) to February 28, 2026 (Sat) (Valid for arrivals on or before this date)

【Return Address】
A3 Co., Ltd. Attn: Muffler Towel Support Staff
Yamashu Ikebukuro Building 4F, 1-11-22 Minami-Ikebukuro, Toshima-ku, Tokyo 171-0022
Phone number: 090-7167-5814

【Refund Amount】
2,750 yen per affected product

【Return/Refund Notes】
・Please return the item via cash on delivery (receiver pays).
・We will issue a postal money order for the refund, so please be sure to enclose a memo with your postal code, address, name, and phone number.
・Refunds will be made via postal money order. After receiving the postal money order, please exchange it for cash at the post office yourself.
※The personal information of customers who contact us will only be used for this matter and will not be used for any other purpose.

Inquiries

A3 Co., Ltd.
info.momentum_base@athree3.com (Weekdays 9:00 AM - 6:30 PM)
Phone number: 090-7167-5814
※This product was manufactured by A3 Co., Ltd. under a license agreement with J.LEAGUE.