・Seat categories, seating arrangements, and prices may vary depending on the match. Please check the ticket sales outline for each match for details.
・Seat categories other than those listed above are not eligible.
・If your desired seat category is sold out at the time of application, we will not be able to provide tickets.
・When applying, you cannot specify an area (e.g., south side, north side). We appreciate your understanding.
・Changes or cancellations after application will not be accepted.
・One "payment number" will be issued for every 12 tickets. If you do not receive notification of your "payment number" within 5 business days after application, there may be a communication problem. Please contact the Kashima Antlers Call Center.
・If the payment deadline provided is exceeded, the tickets you applied for will become invalid.
・Under no circumstances can tickets be reissued, changed, or refunded. Please be careful not to lose them.
・Bus parking spaces are limited. It may not be available at the time of application. We appreciate your understanding.
・For groups cheering with visitor team merchandise, the parking lot may differ from other groups due to security reasons. If this applies to your group, please be sure to fill in the necessary information on the application form.
・Even if you apply for the "West Zone - General Admission (Elementary School Students and Younger) or East Zone - General Admission (Elementary School Students and Younger)" seat categories, which are part of the "Nationwide Free Home Game Tickets for Elementary School Students and Younger by Mercari" initiative, a settlement fee will still apply. Also, if you apply only for the eligible seat categories, we may contact you to confirm the purchase of tickets for accompanying adults.
・For matches rated ★★ and ★★★, the West Zone - Reserved seats are not eligible for the "Nationwide Free Home Game Tickets for Elementary School Students and Younger by Mercari" initiative.
