If customers who have registered a carrier email address (*) with J.LEAGUE ID, Kashima Antlers Official Fan Club, or F.D. OFFICIAL ONLINE STORE switch to the new pricing plans mentioned above, they will no longer be able to receive various emails.
Customers who have registered a carrier email address (*) for the affected services should change their registered email address to an email address from another domain, or a free email address such as Gmail or Yahoo!, when using the new pricing plans. We apologize for the inconvenience, but please check your registration details yourself.
*Carrier email addresses are email addresses with domains such as @docomo.ne.jp, @softbank.ne.jp, @i.softbank.jp, @vodafone.ne.jp, @au.com, or @ezweb.ne.jp.
■Affected Parties
・Those who have registered a carrier email address for the services below and have changed or plan to change to the new pricing plans.
■Required Procedures
・Change your registered email address to an email address other than a carrier email address.
■Affected Services
【All services using J.LEAGUE ID】
・J.LEAGUE ID / Kashima Antlers Official Fan Club My Page
・Shikatike (J.LEAGUE Ticket)
・Kashima Antlers Official Online Store (J.LEAGUE Online Store)
・J.LEAGUE ID Form (KASHIMA BIG / Doko Demo KASHIMA BIG Applications, Hometown / Friendly Town Days, Hometown Kids Pass, Ibaraki Kids Special Days Invitation Ticket Applications, Monthly FREAKS Reader Survey, etc.)
Click here to change your J.LEAGUE ID registered email address
【F.D. OFFICIAL ONLINE STORE】
Click here for how to change "PAY ID" registration information
■For fan club members who have not yet linked their J.LEAGUE ID with their fan club membership number (One-Touch Pass ID)
If customers who have registered a carrier email address for the Kashima Antlers Official Fan Club switch to the new pricing plans mentioned above, they will no longer be able to receive various emails.
By linking your J.LEAGUE ID with your fan club membership number (One-Touch Pass ID), you will be able to change your registered email address from My Page. We encourage you to link your J.LEAGUE ID with your fan club membership number at this time.
Click here for instructions on how to link your fan club membership number (One-Touch Pass ID)
■Notes
・Please note that if customers planning to use the new pricing plans do not change their registered details and consequently suffer disadvantages such as being unable to use affected services, we cannot offer any compensation for these services.
・For impacts on services not listed above, or for any other inquiries, please contact each service provider directly.
■Remarks
・For information on Antlers Mobile payment methods due to changes in new pricing plans for each carrier, please see here.
・For details on Docomo's new pricing plan "ahamo", please check the Docomo website.
Docomo website
・For details on au's new pricing plan "povo", please check the au website.
au website
・For details on LINE and SoftBank's new brand "LINEMO", please check the SoftBank website.
SoftBank website