“Antlers Official App supported by Joyo Bank” Terms of Use

Article 1 Applicability of Terms of Use

These Terms of Use set forth the matters that all persons (hereinafter referred to as "Users") who use the services (hereinafter referred to as the "Service") provided by Kashima Antlers FC Co., Ltd. (hereinafter referred to as the "Company") through the "Antlers Official App supported by Joyo Bank" (hereinafter referred to as the "App") must comply with. Users shall comply with these Terms of Use (hereinafter referred to as the "Terms") in connection with their use of the Service. If a User uses the Service, they shall be deemed to have agreed to these Terms.

Article 2: Changes to the Terms of Use

To the extent permitted by law, we may change, add to, or delete the contents of this Service, these Terms, or the operating entity at any time without obtaining the user's consent, and users of this Service agree to such changes. If a user uses this Service after a revision to these Terms, they shall be deemed to have agreed to the revised Terms.

Article 3 Definitions

1. "Content" means any information used in this Service (including, but not limited to, images, video, audio, and text) that constitutes the App Content defined in the following paragraph.
2. "App Content" means Content created by us that is available in this Service.

Article 4: Content of the Service, etc.

The contents of this service are as follows:

 

1. Delivery of Kashima Antlers match information, ticket information, merchandise information, coupons, etc.
2. Delivery of event information at Mercari Stadium, etc.
3. Delivery of information regarding the Kashima Antlers Fan Club
4. Display of links to the ticket site "Kashi-Ticket", Kashima Antlers Online Store, and the paid membership site "FREAKS"
5. Other

Article 5 Service Fees and Usage Environment

1. Unless explicitly stated that a fee is required, our company provides this service to users free of charge. When offering individual services for a fee, our company shall obtain the user's prior consent.
2. Users shall be responsible for providing the necessary and appropriate equipment, software, communication lines, and other environmental conditions required for using this service, at their own expense. Our company has no involvement in the environment in which users access this service.
3. Our company is not obligated to modify this service even if the equipment, software, or communication environment used by the user is unsuitable for using this service.

Article 6: Content Usage Period

Each piece of content provided through this service has a period of availability. After this period ends, you may no longer be able to view the content.

Article 7: Attribution of Rights Related to the Service

Copyrights, trademark rights, and all other rights related to the content of this service (including the right to use data provided through this service) are held by us or third parties that provide them.
Users may not use this service for purposes other than this service without the consent of us or the relevant third party, use it for commercial purposes, whether paid or unpaid, or use it beyond the scope of personal use.

Article 8 Prohibited Acts and Refusal of Service

1. Users are prohibited from engaging in any of the following acts in connection with the use of this App and the Service:
　1. Using this App for any purpose other than the purpose for which the Service is provided.
　2. Copying, decomposing, adding to, appending to, editing, erasing, deleting, altering, modifying, or otherwise changing this App in any way.
　3. Reverse engineering, decompiling, disassembling, or otherwise analyzing this App in any way.
　4. Transferring, granting a security interest in, otherwise disposing of, or licensing this App to others, whether for consideration or free of charge.
　5. Erasing or deleting copyright notices, marks indicating ownership, or otherwise altering them, or otherwise infringing upon the reputation, credibility, privacy, copyrights, portrait rights, or any other rights of the Company or a third party.
　6. Using the Service for any unlawful or improper purpose.
　7. Intentionally writing computer viruses, computer code, files, or programs designed to interfere with, destroy, or restrict the functions of computers, software, hardware, or communication equipment, or transmitting misinformation, harmful computer programs, or other similar materials in connection with the Service.
　8. Engaging in any act that may interfere with the Service or the Company's business operations.
　9. Advertising, promotion, or any other business or solicitation activities.
　10. Engaging in any act involving obscene, cruel, or otherwise offensive expressions that exceed the bounds of socially acceptable behavior.
　11. Impersonating another person, harming a minor, engaging in criminal activity, stalking, harassing any third party, violating laws or regulations, these Terms, or public order and morals, damaging the credibility of the Company or a third party, or otherwise unfairly disadvantaging the Company or a third party.
　12. Any other act that the Company determines, for reasonable grounds, to be inappropriate.

2. If the Company determines that a User has engaged in any of the prohibited acts set forth in the preceding paragraph, the Company may refuse to provide the Service.

Article 9: Interruption or Suspension of the Service

1. We may, at our discretion, suspend or discontinue the provision of all or part of the Service in any of the following cases:
　1. In the event of, or in anticipation of, a natural disaster such as fire, earthquake, or flood, war, civil unrest, riot, power outage, labor dispute, or other emergency.
　2. When we are performing routine or emergency maintenance on the servers designated by us related to the Service or other equipment operated or managed by us.
　3. In the event of an abnormality, failure, malfunction, or other reason that prevents us from providing the Service related to the servers designated by us or other equipment, software, etc. operated or managed by us.
　4. In any other case where we deem it desirable to suspend all or part of the operation of the Service.
2. When we suspend or discontinue the provision of all or part of the Service pursuant to any of the preceding items, we shall notify users in advance by posting such notice on this App or another means that we deem appropriate. However, in cases of emergency, force majeure, technical reasons, or other reasons that we deem necessary, we may suspend or discontinue the provision of all or part of the Service without making such notice.
3. If you uninstall this App, you may no longer be able to use the Service. Furthermore, we shall not be liable for any damages incurred by you or any third party resulting from such uninstallation.
4. We shall not be liable for any damages incurred by you or any other third party resulting from the suspension or discontinuation of the provision of all or part of the Service.

Article 10: Handling of Personal Information

1. Through this Service, we will handle personal information and usage information of users that we or our contractors acquire, store, or manage, as well as personal information acquired from users, in accordance with our Privacy Policy.

2. Users may request the deletion of their in-app user ID (account) in accordance with the methods prescribed by us.
3. Upon receipt of such a request, we will delete the in-app user ID, information associated therewith, and information stored in backups within 14 days, except for information required to be retained under laws and regulations.
 

Article 11: Suspension of Use of the Service, Post-Termination Measures, etc.

1. If a user violates any provision of these Terms, we may refuse the user access to the Service. We shall not be liable for any damages incurred by the user or any third party in connection with such refusal.
2. The provisions of the preceding paragraph shall not preclude our exercise of any claim for damages against the user arising from the user's violation of any provision of these Terms.
3. Even if the agreement between the user and us based on the provisions of these Terms is terminated or rescinded, or if the Service is discontinued, the provisions of Article 7 (Ownership of Rights Related to the Service, etc.), Article 10 (Handling of Personal Information), Article 12 (Limitation of Liability), Article 13 (Advertising), Article 14 (Severability), Article 15 (Damages), Article 16 (Compliance with Laws and Regulations, etc.), and Article 17 (Governing Law and Jurisdiction) shall remain in effect.

Article 12 Limitation of Liability

1. We make no warranties to users or third parties regarding the completeness, accuracy, reliability, usefulness, lack of errors, or any other aspect of the contents of this Service and the information provided through this Service. Users shall use this Service at their own discretion and responsibility. Even if a user receives information from us regarding this Service, we do not provide any warranties beyond those set forth in these Terms.
2. If a user causes damage to a third party (including other users) through their use of this Service, the user shall resolve such matter at their own responsibility and shall not cause any damage to us.
3. We shall not be liable to users for any damages arising from the provision of this Service or from actions taken by users or us in accordance with these Terms (including, but not limited to, malfunctions or failures of the App, malfunctions or failures of mobile devices caused by installing the App on a user's mobile device, damages caused by a user's negligence during the use of this Service, and changes, interruptions, or suspensions of this Service, as well as commercial disputes). However, this shall not apply in cases of intentional misconduct or gross negligence on our part.
4. When a user uses content provided by a third party through this Service, the user shall use such content at their own responsibility in accordance with the terms of use of said content, and we make no warranties whatsoever regarding such content.
5. If the contract between the user and us under these Terms constitutes a consumer contract as defined in Article 2, Paragraph 3 of the Consumer Contract Act, any provisions in these Terms that completely exempt us from liability for damages shall not apply. In such cases, even if the user suffers damages and we are deemed legally liable for damages, we shall be liable for damages only to the extent of the direct and ordinary damages actually incurred by the user, up to a maximum amount of 10,000 yen, except in cases of intentional misconduct or gross negligence on our part.

Article 13 Advertisements

The Company may provide advertisements, promotions, and the like, of its own or third parties, through this service, and the user shall consent to this.

Article 14 Severability

If any provision of these Terms is found to be invalid, the remaining provisions of these Terms shall continue to be in full force and effect.

Article 15 Compensation for Damages

1. If a user causes damage to a third party in connection with the use of this service, the user shall resolve the issue at their own responsibility and expense.
2. The Company shall not be liable for any disadvantages or damages incurred by the user or a third party in connection with the use of this service.
3. If a user violates any provision of these terms, or if a user causes damage to the Company intentionally or through negligence, the Company may claim compensation from said user for all damages incurred by the Company.
4. The site providing this service may offer links to external sites, but the Company shall not be liable for any disadvantages or damages incurred by the user or a third party resulting from the use of such external sites.

Article 16 Compliance with Laws and Regulations

In using this Service, users shall comply with these Terms and Conditions, as well as all applicable laws, government ordinances, ministerial ordinances, local ordinances, regulations, orders, etc. (including the J.League ID Terms of Useif using a J.League ID).

Article 17 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Japan. Any dispute arising out of or in connection with these Terms or the Service between the Company and a user shall be submitted to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

These Terms shall come into effect and be implemented on November 6, 2026.
Kashima Antlers FC Co., Ltd.