News

About the 5,000-person spectator limit for September home games



Following the announcement by the J.League on Tuesday, August 25, regarding a change in the application period for the "J.League COVID-19 Response Guidelines," we will continue to operate under the "Super Strict Measures" (5,000-person capacity limit) for ticketing and fan/supporter-related guidelines for target home matches, taking into account the spread of infection, until at least Wednesday, September 30, as currently implemented.

Under the "Super Strict Measures" (5,000-person capacity limit), annual ticket (SÓCIO/season ticket) holders can attend matches by selecting their seats via "Kashima Ticket" (*1).

*1. You can acquire tickets for the same category or lower than your purchased annual ticket for free.

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List of matches with capacity restrictions

Home Match Schedule
Date Kick-off Opponent
5,000-person capacity limit matches
(Sep 9 - Sep 27)
Wednesday, September 9 19:00 Sendai
Wednesday, September 23 19:00 Shonan
Sunday, September 27 17:00 Oita
Capacity limit undecided Home matches from October onwards
*The above information is as of August 26. This may change in the future depending on J.League decisions.


List of Entry Methods
2020 Annual Tickets Fan Club Members
(Freaks / Junior)
General
SÓCIO Season
5,000-person capacity limit matches
( Sep 9 - Sep 27)
Entry allowed

Seat selection required
via "Kashima Ticket"
(Free)
Entry allowed

Please purchase
tickets
20,000-person capacity limit matches
(Undecided)
Entry allowed

Seat selection required
via "Kashima Ticket"
(Free)
Entry allowed

Please purchase
tickets
Normal conditions
(Undecided)
Entry allowed

Normal application
Entry allowed with your annual ticket

Entry allowed

Normal application

■Ticket acquisition/sales schedule for capacity-restricted matches
We will provide guidance in the order of SÓCIO, Season Ticket, Fan Club Members, and General Public.

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*For matches with a 5,000-person capacity limit, the East Zone will only be available for free purchase by Season East members. Please note that free purchase for other member grades and paid tickets will not be available.
*By linking your Fan Club membership number and J.League ID, you can select your seat on Kashima Ticket and acquire one ticket for free. You can additionally purchase up to 12 tickets at the fan club member advance price per match. Also, due to limited seating, additional purchases (paid tickets) for season ticket holders will be at the same timing as FC members. This may change depending on future circumstances. Thank you for your understanding.

Changes to 2020 Annual Ticket Operations (Reiteration)

Capacity-restricted matches Normal conditions
Entry method
Seat selection required
via "Kashima Ticket" for each match
Entry allowed with your
annual ticket
Seat type
May be a different
category than your reserved annual seat
Viewing allowed in your annual
ticket seat
Additional ticket
purchases
No limit on number of tickets No limit on number of tickets
SÓCIO Royal Visitor Reception Not applicable Available
Ticket
transfer
Available Available
Ticket
resale
Not allowed Available
Personal Choice Available (with restrictions) Available
*Changed on August 13 (subject to further changes. Thank you for your understanding).


How to acquire tickets on "Kashima Ticket"

Click here for details on how to acquire tickets


Step 1: Register for a J.League ID
Step 2: Set up linking your Fan Club membership number (One-touch Pass ID)
Step 3: Apply for tickets for your desired match on "Kashima Ticket" (please do this for each match)
*If you have already completed Steps 1 and 2, you can proceed from Step 3.

Contact Information

Contact us here



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