News

Clubhouse Store: Information regarding visits up to and including Sunday, September 6th

Here's an important announcement regarding how customers can visit the Official Shop Clubhouse from late August to Sunday, September 6th.

As a general rule, advance registration via the reservation form will not be required for visits on weekdays, excluding weekends, national holidays, and home game days. However, as a measure to prevent the spread of the novel coronavirus infection, we ask that you fill in the necessary information on the "Entry Record Form" at the store before entering. Please see below for details on how to visit the store.

Please note that to prevent the spread of the novel coronavirus, top team practice viewing and fan services will continue to be suspended. We appreciate your understanding in advance when visiting the store.

■Weekdays (excluding home game days)
Reservations are not required for your visit.
Upon arrival, you will scan a QR code at the store to access the "Entry Record Form," fill in the necessary information such as your name and contact details, and then enter the store.

<Applicable Dates>
August 19 (Wed), 20 (Thu), 21 (Fri), 24 (Mon), 25 (Tue), 26 (Wed), 27 (Thu), 28 (Fri), 31 (Mon), September 1 (Tue), 2 (Wed), 3 (Thu), 4 (Fri)

*The number of people who can enter at the same time will be limited. If you visit during busy hours, you may have to wait, so please follow the staff's instructions when entering.

■ Saturdays, Sundays, national holidays, home game days, and other specified days
The store will operate strictly by reservation only. When visiting, please register in advance using the "Reservation Form" below.

<Applicable Dates>
August 22 (Sat), 23 (Sun), 29 (Sat), 30 (Sun), September 5 (Sat), 6 (Sun)

<How to Make a Reservation>

Click here for the 'Reservation Form'



<STEP 1>
Enter your customer information (name, phone number, email address, number of people)
<STEP 2>
Enter the names of your companions (only if there are 2 people)
<STEP 3>
Select your visit date
<STEP 4>
Select your visit time
<STEP 5>
Your application is complete. A completion email will be sent to the email address you provided.
Please present the completion email on the day of your visit.

<Other Information>
・The store will operate strictly by reservation only, with time slots divided into 20-minute intervals. Entry is not permitted without a reservation. The maximum capacity is 20 people every 20 minutes.
・You can book for up to 2 people per group with one application.
・Reservations can be made until 7:00 PM on the day before each business day.
・Please arrive approximately 10 minutes before your reserved time.
・If you are unable to visit or will be late, please contact us.

■ Notes on Visiting the Store
・Please note that guidance may change depending on the situation.
・The entrance and exit are different from usual. Entry and exit to the clubhouse will be from the ground side.

photo

・Please note that Antlers Cafe remains closed.

To prevent the spread of the novel coronavirus, we ask for your cooperation with the following:
・We will conduct temperature checks. Customers with a temperature of 37.5℃ or higher will be denied entry.
・Please disinfect your hands upon entering the store.
・Please wear a mask.
・When queuing for entry or checkout, please maintain a distance of at least 1 meter from other customers.
・Apparel and caps cannot be tried on.
・Returns and exchanges are not accepted, except for defective items.

Information regarding operations after September 7th will be announced at a later date.

<Notice of Charges for Shopping Bags>
Due to the mandatory charging for shopping bags, free distribution of shopping bags at official shops will end in July. If you wish to use a shopping bag, it will be available for purchase. We appreciate your understanding in advance.

【Inquiries】
Official Shop Clubhouse
Business hours: 10:00 - 17:00
*On August 31st, the store will be open until 16:00 for inventory.

2887 Aouhigashiyama, Kashima City, Ibaraki Prefecture, 314-0021 Japan
TEL: 0299-84-6863 FAX: 0299-84-6826
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