Please be informed that there is a display issue with "Tickets in possession" on the club's official website and in the "My Page" section of the J.LEAGUE official app "Club J.LEAGUE".
When SOCIO members and season ticket purchasers view "Tickets in possession" on "My Page", tickets for the 2019 Meiji Yasuda J1 League Matchday 15 against Cerezo Osaka (June 14) and Matchday 17 against Sanfrecce Hiroshima (June 30) are not displayed, making it impossible to transfer them.
Due to the above issue, maintenance is scheduled to be carried out on Tuesday, May 28, from 9:00 to 12:00. Please wait until the maintenance is completed to view and transfer tickets.
We apologize for any inconvenience this may cause and appreciate your understanding.
●Affected users
・SOCIO members
・Season ticket purchasers
●Affected services
・J.LEAGUE ID "My Page" (https://my.jleague.jp/my/KA/top)
・J.LEAGUE official app "Club J.LEAGUE"
●Issue
・Ticket information for J1 Matchday 15 against C-Osaka (June 14) and Matchday 17 against Hiroshima (June 30) is not displayed in "Tickets in possession" on "My Page".
・It is not possible to transfer tickets for the two aforementioned matches.
●Maintenance schedule
Tuesday, May 28, 9:00 - 12:00 (scheduled)
●Notes
・During maintenance, you will not be able to view "Tickets in possession" on "My Page".
・After maintenance, you will be able to view and transfer tickets in "Tickets in possession" on "My Page".
・Customers who have already transferred tickets for the relevant matches will be able to use them as is after the system is restored.