Regarding additional sales and same-day ticket sales
■About canceled ticketsTickets for which "7-Eleven payment" was selected on "Kashima Ticket" and payment was not made by 23:59 on Wednesday, May 7th, will be resold from 10:00 on Thursday, May 8th.
■About tickets for seats that can be additionally sold
If cancellations occur from group customers, etc., or if there are seats that can be additionally sold due to the progress of construction at the Japan National Stadium, they will be sold on "Kashima Ticket" from 15:00 on Saturday, May 10th. Information on whether additional sales will be conducted will be announced at 14:30 on the same day on the Kashima Antlers official X (@atlrs_official).
If additional sales are conducted, tickets will be sold at general advance/same-day prices, and only QR ticket issuance will be available.
■About ticket sales at the same-day ticket counter
There will be no ticket sales at the same-day ticket counter at the Japan National Stadium on the day of the match.
All tickets sold additionally will be available on "Kashima Ticket".
About Kashima Ticket Resale Service
Customers who are no longer able to attend the match due to unforeseen circumstances can set a resale price equal to or lower than the price they purchased the ticket for and resell it through "Kashima Ticket".■Eligible tickets and conditions
Tickets purchased on "Kashima Ticket" and issued as QR tickets can be resold.
The possible listing price will vary depending on the price of the purchased ticket.
| Eligible Tickets | Maximum Listing Price | Minimum Listing Price |
|---|---|---|
| SÓCIO/Season Ticket Free Acquisition Ticket | FC advance price for each seat type | 500 yen |
| FC advance price | FC advance price for each seat type | 500 yen |
| General advance price | General advance price for each seat type | 500 yen |
*Special企画 tickets (Lounge-attached seats, Premium seats, No.10 seats, tickets with cheering goods, cheering goods exchange tickets) are not eligible.
*Wheelchair seats are not eligible due to operational considerations and current sales status.
*Tickets purchased or acquired at prices other than those listed above, including tickets from the J.League 10,000-person invitation project, are not eligible.
*Tickets purchased outside of "Kashima Ticket", such as group sales, are not eligible.
■Service availability period
Thursday, May 8th, 10:00 to Saturday, May 10th, 23:59
*Transactions outside this period are not possible.
■Fees and payment for listing on the resale service
・If a resale is successful, the person who listed the ticket will receive payment equal to the listing price minus the resale application fee (10% of the listing price) and the transfer processing fee (300 yen, excluding tax).
・Payment will be made to the registered bank account approximately two weeks after the end of the resold event.
■To customers purchasing tickets through the resale service
・Payment methods are credit card only.
・Ticket issuance is QR ticket issuance only.
・In addition to the ticket price, a resale purchase fee (200 yen per ticket, excluding tax) will be charged separately.
■How to list/purchase
Please check here for instructions on how to use the service.
https://www.jleague-ticket.jp/guide/resale
■Notes
・Even if a ticket is listed, you can cancel it yourself before the transaction is finalized. Cancellations are not possible after the transaction is finalized.
・Please be careful to ensure that your registered bank account information for payment is correct.
・Depending on the seat, some parts of the pitch or bench, or players, may be difficult to see. Cancellations and refunds of tickets after purchase are not possible.
・The degree of obstruction of view varies depending on the seat position. No changes to seat positions, refunds, etc., will be made on the day of the match due to viewing environment. Please be aware of this in advance.
Inquiries
Kashima Antlers Call CenterInquiry form
support@antlers.co.jp
*We are responding to inquiries sequentially, but it may take some time.